Analysis of Occupational Well-Being in Residential Care Homes in Spain
Keywords:
Abstract
Professionals working in residential care homes for children and young people face challenges that affect their well-being at work and psychosocial climate. This study analyses the influence of work climate and psychosocial factors on the well-being of 164 workers in residential care centres in Spain, using the Psychosocial Climate at Work Scale (ECPT) and the FPSICO 4.1 questionnaire. Data analysis includes descriptive statistics, correlations and linear regressions to create predictive models. The results indicate that factors such as managerial role, experience in the social sector and external supervision contribute to a better psychosocial work climate. These findings highlight the importance of effective leadership from administrations and management teams, which favours a healthy environment for professionals. They also underline the need to establish staff retention mechanisms and to provide external supervision as additional support. Finally, it is recommended to implement socio-educational programmes focused on well-being at work that not only improve the psychosocial climate, but also increase the satisfaction and performance of workers, thus promoting an environment that favours the efficiency and well-being of the staff in residential care homes for children and young people.
Downloads
References
Al-Qutop, M.-A.Y. & Harrim, H. (2011). Quality of work-life human well-being linkage: Integrated conceptual framework. International Journal of Business and Management, 6(8), 193-205. https://doi.org/10.5539/ijbm.v6n8p193
Google Scholar CrossrefAnaya-Velasco, A. (2017). Modelo de salud y seguridad en el trabajo con gestión integral para la sustentabilidad de las organizaciones (SSeTGIS) [Health and safety at work model with integral management for sustainability of organizations (SSeTGIS)]. Ciencia y Trabajo, 19(59), 95-104. https://doi.org/1.4067/s0718-24492017000200095
Google Scholar CrossrefAnaya Ortega, J., Miranda Valdez, J.F. & Ramírez Contreras, B.A. (2020). Análisis del liderazgo y su influencia en la satisfacción laboral [Analysis of leadership and its influence on job satisfaction]. Revista de Desarrollo Sustentable Negocios Emprendimiento y Educación, 13(2), 8-19. https://www.eumed.net/rev/rilcoDS/13/liderazgo-satisfaccion-laboral.html
Google Scholar CrossrefBakker, A.B. & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/1.1037/ocp0000056
Google Scholar CrossrefBarboza Cid, M.F., Souza Akahosi Fernandes, A.D., García Morato, G. & Morais Minatel, M. (2020). Atención Psicosocial y Pandemia de COVID-19: Reflexiones sobre la Atención a Infancia y Adolescencia que Vive en Contextos Socialmente Vulnerables [Psychosocial Care and the COVID-19 Pandemic: Reflections on Care for Children and Adolescents Living in Socially Vulnerable Contexts]. Multidisciplinary Journal of Educational Research, 10(2), 178-201. https://www.hipatiapress.com/hpjournals/index.php/remie/article/download/5887/pdf
Google Scholar CrossrefBarranco Avilés, M.C., Almela, M., Andrade, P.M., Castellanos, J.V., García-Crespo, K.M., Jara-Leiva, M.J., Guilarte, C., Martínez-Ventoso, S. & Velásquez-Crespo, G. (2024). Estudio sobre los procesos de desinstitucionalización y transición hacia modelos de apoyo personalizados y comunitarios. Niños, niñas y adolescentes.[ Study on the processes of deinstitutionalisation and transition towards personalised and community-based support models. Children and adolescents]. Universidad Carlos III de Madrid. https://estudiodesinstitucionalizacion.gob.es/wp-content/uploads/2024/01/3.-Estudio-Infancia-y-Juventud.pdf
Google Scholar CrossrefBaugerud, G.A., Vangbæk, S. & Melinder, A. (2018). Secondary Traumatic Stress, Burnout and Compassion Satisfaction among Norwegian Child Protection Workers: Protective and Risk Factors. The British Journal of Social Work, 48(1), 215-235. https://doi.org/1.1093/bjsw/bcx002
Google Scholar CrossrefBernasconi, A. & Rodríguez-Ponce, E. (2018). Análisis exploratorio de las percepciones sobre los estilos de liderazgo, el clima académico y la calidad de la formación de pregrado [Exploratory Analysis about the Perceived Leadership Styles, Academic Climate and Quality of Undergraduates Programs]. Formación Universitaria, 11(3), 29-40. https://doi.org/1.4067/S0718-50062018000300029
Google Scholar CrossrefBiggart, L., Ward, E., Cook, L. & Schofield, G. (2017). The team as a secure base: Promoting resilience and competence in child and family social work. Children and Youth Services Review, 83, 119-13. https://doi.org/1.1016/j.childyouth.2017.1.031
Google Scholar CrossrefBostock, L., Patrizo, L., Godfrey, T. & Forrester, D. (2019). What is the impact of supervision on direct practice with families? Children and Youth Services Review, 105(1), 104428. https://doi.org/1.1016/j.childyouth.2019.104428
Google Scholar CrossrefBravo, A. & Del Valle, J.F. (2009). Crisis y revisión del acogimiento residencial: Su papel en la protección infantil [Crisis and review of residential child care. Its role in child protection]. Papeles del Psicólogo, 30(1), 42-52. https://www.papelesdelpsicologo.es/pdf/1655.pdf
Google Scholar CrossrefBurns, K., Christie, A. & O’Sullivan, S. (2020). Findings from a Longitudinal Qualitative Study of Child Protection Social Workers’ Retention: Job Embeddedness, Professional Confidence, and Staying Narratives. The British Journal of Social Work, 50(5), 1363-1381. https://doi.org/1.1093/bjsw/bcz083
Google Scholar CrossrefDe Jonge, J. & Huter, F. F. (2021). Does Match Really Matter? The Moderating Role of Resources in the Relation between Demands, Vigor, and Fatigue in Academic Life. The Journal of Psychology, 155(6), 548-57. https://doi.org/1.1080/0022398.2021.1924603
Google Scholar CrossrefDel Valle, J. F., López, M. & Bravo, A. (2007). Job stress and burnout in residential child care workers in Spain. Psicothema, 19(4), 610-615. https://www.psicothema.com/pii?pii=3405
Google Scholar CrossrefDel Valle, J. F., Bravo-Arteaga, A., Martínez-Fernández, M. & Santos-González, I. (2012). Estándares de calidad en el acogimiento residencial. EQUAR [Quality Standards in Residential Care. EQUAR]. Informes estudios e investigación. Ministerio de Sanidad, Servicios Sociales e Igualdad.
Google Scholar CrossrefDíaz-Pincheira, F.J. & Carrasco-Garcés, M.E. (2018). Efectos del clima organizacional y los riesgos psicosociales sobre la felicidad en el trabajo [Effects of organizational climate and psychosocial risks on happiness at work]. Contaduría y administración, 63(4), 1-14. https://doi.org/1.22201/fca.24488410e.2018.1142
Google Scholar CrossrefEgan, M., Tannahill, C., Petticrew, M. & Thomas, S. (2008). Psychosocial risk factors in home and community settings and their associations with population health and health inequalities: A systematic meta-review. BMC Public Health, 8, 239. https://doi.org/1.1186/1471-2458-8-239
Google Scholar CrossrefEspinoza-Díaz, I. M., Tous-Pallarés, J., Lucas-Mangas, S., Valdivieso-León, L. & Vigil-Colet, A. (2023). Psychological well-being of teachers: influence of burnout, personality, and psychosocial climate. Frontiers in Psychology, 14. https://doi.org/1.3389/fpsyg.2023.1211280
Google Scholar CrossrefEuropean Commission. (2021). EU strategic framework on health and safety at work 2021-2027. Occupational safety and health in a changing world of work. European Commission. https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:52021DC0323
Google Scholar CrossrefFernández Martínez, A., González-Peiteado, M. & Verde Diego, C. (2018). Percepción de profesionales de centros de protección de menores de Galicia sobre la calidad del recurso [Perception of the professionals of minors protection centers of Galicia on the quality of the resource]. Prisma Social, 23, 304-33. https://revistaprismasocial.es/article/view/2767
Google Scholar CrossrefFernández Sánchez, J., Salas Martínez, M. & Palma García, M. (2023). Revisión del EQUAR (Estándares de Calidad en Acogimiento Residencial) como guía para la actuación professional [A review of EQUAR (Quality Standards in Residential Care): a guide to professional practice]. Alternativas. Cuadernos de Trabajo Social, 30(1), 29-52 https://doi.org/1.14198/ALTERN.21647
Google Scholar CrossrefFurnham, A. (1997). The psychology of behaviour at work. Taylor & Francis.
Google Scholar CrossrefGallardo-Masa, C., Sitjes-Figueras, R., Iglesias, E. & Montserrat, C. (2023). How Adolescents in Residential Care Perceive their Skills and Satisfaction with Life: Do Adolescents and Youth Workers Agree? Child Indicators Research, 17, 261-287. https://doi.org/1.1007/s12187-023-10090-6
Google Scholar CrossrefGeneral Directorate of Services for Families and Children. (2019). Criterios de cobertura, calidad y accesibilidad en acogimiento familiar (D.A. 3ª Ley 26/2015) [Coverage, Quality, and Accessibility Criteria in Foster Care (Third Additional Provision of Law 26/2015)]. Ministry of Health, Consumer Affairs and Social Welfare. https://observatoriodelainfancia.mdsocialesa203.gob.es/estadisticas/docsTecnicos/pdf/Criterios_de_cobertura_calidad_y_accesibilidad_en_acogimiento_residencial.pdf
Google Scholar CrossrefGil-Monte, P.R. & Prado-Gascó, V.J. (2021). Manual de Psicología del Trabajo [Handbook of Work Psychology]. Ediciones Pirámide.
Google Scholar CrossrefGonzález-Peiteado, M., Fernández Martínez, A., Verde Diego, C. & Pino Juste, M.R. (2022). Percepciones de los profesionales acerca de la calidad del acogimiento residencial en la provincia de Pontevedra [Perceptions of professionals about the quality of residential care in the province of Pontevedra]. Pedagogía Social: Revista Interuniversitaria, 41, 111-126. https://doi.org/1.7179/PSRI_2022.41.08
Google Scholar CrossrefGriffiths, A., Royse, D., Murphy, A. & Starks, S. (2019). Self-Care Practice in Social Work Education: A Systematic Review of Interventions. Journal of Social Work Education, 55(1), 102-114. https://doi.org/1.1080/10437797.2018.1491358
Google Scholar CrossrefHeliz Llopis, J., Navarro Soria, I., Tortosa Casado, N. & Jodra Jiménez, P. (2015). Análisis de factores de riesgo de la profesión de educador en diferentes contextos residenciales de la provincia de Alicante [Analysis of risk factors linked to social educator profession in diferent residential settings of Alicante province]. Revista Sobre La Infancia y La Adolescencia, 9, 47-59. https://doi.org/1.4995/reinad.2015.3877
Google Scholar CrossrefINSST (National Institute for Safety and Health at Work). (2022). Propiedades psicométricas del instrumento de valoración de riesgos psicosociales FPSICO [Psychometric properties of the FPSICO psychosocial risk assessment instrument]. INSST Publicaciones. https://www.insst.es/documents/94886/2927460/FPSICO+4.1+Propiedades+psicom%C3%A9tricas+de+FPSICO.pdf/73c1c9b2-b76a-4f82-5c52-42c1eab84de8?t=1660118527121
Google Scholar CrossrefINSST (National Institute for Safety and Health at Work). (2023). Salud Mental y Trabajo. Diagnóstico de situación [Mental Health and Work. Situation Diagnosis]. INSST Publicaciones. https://www.insst.es/documents/94886/5326464/Salud+Mental+y+Trabajo+2023.pdf/9a0163c8-e840-0b47-ea05-dc4e46e866ab?t=1687776097872
Google Scholar CrossrefInternational Labour Organisation & World Health Organisation. (1984). Factores psicosociales en el trabajo: naturaleza, incidencia y prevención [Psychosocial factors at work: nature, incidence, and prevention]. Joint WHO/ILO Commission. https://www.factorespsicosociales.com/wp-content/uploads/2019/02/FPS-OIT-OMS.pdf
Google Scholar CrossrefJenaro-Río, C., Flores-Robaina, N. & González-Gil, F. (2007). Síndrome de burnout y afrontamiento en trabajadores de acogimiento residencial de menores [Burnout Syndrome and Coping in Residential Care Workers for Minors]. International Journal of Clinical and Health Psychology, 7(1), 107-121. https://aepc.es/ijchp/articulos_pdf/ijchp-211.pdf
Google Scholar CrossrefKadushin, A. & Harkness, D. (2014). Supervision in social work. Columbia University Press.
Google Scholar CrossrefKalimo, R., El-Batawi, M.A. & Cooper, C.L. (1988). Los factores psicosociales en el trabajo y su relación con la salud [Psychosocial factors at work and their relation to health]. Organización Mundial de la Salud. https://iris.who.int/bitstream/handle/10665/37881/9243561022_spa.pdf?sequence=1
Google Scholar CrossrefKalimo, C.C., Julien-Chinn, F.J. & Wall, E. (2022). Perceptions of agency leadership and intent to stay: an examination of turnover in the child welfare workforce. Journal of Public Child Welfare, 16(3), 302-32. https://doi.org/1.1080/15548732.2021.1876808
Google Scholar CrossrefLaw 31/1995, of 8 November, on Occupational Risk Prevention. Boletín Oficial del Estado, 269, de 10 de noviembre de 1995 [Official State Bulletin, No. 269, of November 10, 1995]. https://www.boe.es/eli/es/l/1995/11/08/31
Google Scholar CrossrefLent, R.W. & Brown, S.D. (2008). Social cognitive career theory and subjective well-being as psychosocial adjustment. Journal of Counseling Psychology, 51(4), 482-509. https://doi.org/1.1177/1069072707305769
Google Scholar CrossrefLlosada-Gistau, J., Montserrat, C. & Casas, F. (2017). ¿Cómo influye el sistema de protección en el bienestar subjetivo de los adolescentes que acoge? [How does the child protection system influence the subjective well-being of adolescents in care?] Sociedad e Infancias, 1, 261-282. https://doi.org/1.5209/SOCI.55830
Google Scholar CrossrefLuceño-Moreno, L., Talavera-Velasco, B., Martín-García, J. & Escorial Martín, S. (2017). Factores de riesgo psicosocial como predictores del bienestar laboral: un análisis SEM [Psychosocial risk factors as predictors of occupational well-being: A SEM analysis]. Ansiedad y estrés, 23(2), 66-7. https://doi.org/1.1016/J.ANYES.2017.09.001
Google Scholar CrossrefMartínez-Vargas, J.A. & Rivera-Porras, D. (2019). Factores que influyen en el bienestar de las personas dentro de su contexto laboral [Factors that influence the well-being of people within their work context]. AiBi Revista de Investigación Administración E Ingeniería, 7(2), 77-81. https://doi.org/1.15649/2346030X.559
Google Scholar CrossrefMarzo Arpón, M. & Fajardo Martínez, S. (2012). La gestión de personas en los recursos residenciales de atención a la infancia. Descripción del puesto de trabajo del educador/a social [People management in residential childcare resources: counsellor job description]. Educar, 48(2), 301-32. https://doi.org/1.5565/rev/educar.27
Google Scholar CrossrefMcFadden, P. (2020). Two sides of one coin? Relationships build resilience or contribute to burnout in child protection social work: Shared perspectives from Leavers and Stayers in Northern Ireland. International Social Work, 63(2), 164-176. https://doi.org/1.1177/0020872818788393
Google Scholar CrossrefMcFadden, P., Campbell, A. & Taylor, B. (2014). Resilience and Burnout in Child Protection Social Work: Individual and Organisational Themes from a Systematic Literature Review. The British Journal of Social Work, 45(5), 1546-1563. https://doi.org/1.1093/bjsw/bct210
Google Scholar CrossrefMcFadden, P., Mallett, J. & Leiter, M. (2018). Extending the two-process model of burnout in child protection workers: The role of resilience in mediating burnout via organisational factors of control, values, fairness, reward, workload, and community relationships. Stress and Health, 34(1), 72-83. https://doi.org/1.1002/smi.2763
Google Scholar CrossrefMinistry of Social Rights, Consumer Affairs and 2030 Agenda. (2023). Boletín de datos estadísticos de medidas de protección a la infancia y la adolescencia 2022 [Statistical data bulletin on child and adolescent protection measures 2022]. Publications Centre of the Ministry of Social Rights, Consumer Affairs and 2030 Agenda. https://www.mdsocialesa203.gob.es/derechos-sociales/infancia-y-adolescencia/PDF/Estadisticaboletineslegislacion/BOLETIN_Proteccion_ANO_2021_ACCESIBLE.pdf
Google Scholar CrossrefNavarro Soria, I., López Monsalve, B., Heliz Llopis, J. & Real Fernández, M. (2018). Estrés laboral, burnout y estrategias de afrontamiento en trabajadores que intervienen con menores en riesgo de exclusión social [Work stress, burnout syndrome and coping strategies in workers who intervene with minors at risk of social exclusion]. Aposta. Revista de Ciencias Sociales, 78, 68-96. http://www.apostadigital.com/revistav3/hemeroteca/inavarro.pdf
Google Scholar CrossrefPuig Cruells, C. (2014). Supervision of Child Social Care Teams: A Method to Ensure Quality Services. RCIS Revista de Cercetare si Interventie Sociala, 45, 200-214. https://www.rcis.ro/images/documente/rcis45_15.pdf
Google Scholar CrossrefRoa, C., Beroíza, K., Orellana, L. & Schnettler, B. (2022). Relaciones directas e indirectas entre apoyo familiar, comidas familiares, satisfacción familiar y vital en trabajadores [Direct and indirect relations between family support, family meals, family and life satisfaction in workers]. Revista Latinoamericana de Psicología, 54, 162-169. https://doi.org/1.14349/rlp.2022.v54.18
Google Scholar CrossrefRodgers, G., Lee, E., Swepston, L. & Van Daele, J. (2009). La Organización Internacional del Trabajo y la lucha por la justicia social 1919-2009 [The International Labour Organization and the struggle for social justice 1919-2009]. Organización Internacional del Trabajo. https://www.ilo.org/es/publications/la-organizacion-internacional-del-trabajo-y-la-lucha-por-la-justicia-social
Google Scholar CrossrefSantos, L., Pinheiro, M.R, y Rijo, D. (2024). The Effects of the Compassionate Mind Training for Caregivers on Professional Quality of Life and Mental Health: Outcomes from a Cluster Randomized Trial in Residential Youth Care Settings. Child Youth Care Forum, 53, 195-215. https://doi.org/10.1007/s10566-023-09749-6
Google Scholar CrossrefSchmid, H. (2008). Leadership Styles and Leadership Change in Human and Community Service Organizations. In R.A. Cnaan & C. Milofsky (Eds.), Handbook of Community Movements and Local Organizations (pp. 395-409). Springer. https://doi.org/1.1007/978-0-387-32933-8_26
Google Scholar CrossrefStrolin-Goltzman, J. (2008). Should I Stay or Should I Go? A Comparison Study of Intention to Leave Among Public Child Welfare Systems with High and Low Turnover Rates. Child Welfare, 87(4), 125-143. https://www.jstor.org/stable/48623131
Google Scholar CrossrefTham, P. & Strömberg, A. (2020). The Iron Cage of Leadership - the Role of First-Line Managers in Child Welfare. The British Journal of Social Work, 50(2), 369-388. https://doi.org/1.1093/bjsw/bcz156
Google Scholar CrossrefTordera, N., González-Romá, V. & Peiró, J.M. (2008). The moderator effect of psychological climate on the relationship between leader-member exchange (LMX) quality and role overload. European Journal of Work and Organizational Psychology, 17(1), 55-72. https://doi.org/1.1080/13594320701392059
Google Scholar CrossrefTormo Carbó, G. & Osca Segovia, A. (2011). Antecedentes Organizacionales y Personales de las Intenciones de Compartir Conocimiento: Apoyo, Clima y Compromiso con la Organización [Organizational and Individual Antecedents on Knowledge-Sharing Intention: Perceived Organizational Support, Climate and Organizational Commitment]. Revista de Psicología del Trabajo y de las Organizaciones, 27(3), 213-226. https://doi.org/1.5093/tr2011v27n3a5
Google Scholar CrossrefTous-Pallarés, J., Bonasa-Jiménez, M.P., Mayor-Sánchez, C. & Espinosa-Díaz, I.M. (2011). Escala Clima Psicosocial en el Trabajo: Desarrollo y Validación [Work Psychosocial Scale: Development and Validation]. Aulario de Psicología, 41(1-3), 51-65. https://www.redalyc.org/articulo.oa?id=97022648005
Google Scholar CrossrefPublished
Metrics
Almetric
Dimensions
How to Cite
Issue
Section
License
Copyright (c) 2024 Alison Cantos-Egea, Juana-María Tierno-García, Ivette Margarita Espinoza-Díaz, Marta Camarero-Figuerola

This work is licensed under a Creative Commons Attribution 4.0 International License.
All articles are published under Creative Commons copyright (CC BY). Authors hold the copyright and retain publishing rights without restrictions, but authors allow anyone to download, reuse, reprint, modify, distribute, and/or copy articles as the original source is cited.